Shipping policy

Shipping Policy

Processing Time
Orders typically take 3-4 days to process before they are shipped. This processing time is included in the estimated delivery window.

Shipping Time
Once processed, orders generally take 6-14 days to arrive, depending on the destination and shipping method selected.

Tracking Information
Please note that tracking information may take up to 6 days to become available after your order has been shipped. You will receive an email with your tracking number once your package is on its way.

Delays and Exceptions
While we strive to deliver your order as quickly as possible, unforeseen delays can occur. If your order is delayed beyond the estimated shipping window, please reach out to us at support@silkensouth.com for assistance.

Thank you for shopping with us. We appreciate your patience and support!